Please allow for 7 working days (Mondays to Fridays excluding Public Holidays) for order processing + 3 to 5 working days for SingPost/Speedpost delivery. For urgent delivery, please choose Local Courier Delivery (S$15).
Orders received on Fridays - Sundays (Singapore Time) will be processed the following week. Delivery is only available on working days, from Mondays to Fridays, 9am to 6pm and Saturdays 9am to 12.30pm, excluding Sundays & Public Holidays. Sorry, we do not offer meet-ups.
For orders S$50 and below
- SingPost Tracked Package (3 - 5 working days delivery) - S$4.50;
- Tracked Package is an affordable local delivery service for small packages up to 2kg, delivered directly to the letterbox.
- You can track your package on SingPost’s website, and you will be informed through SMS when the package has been successfully delivered to the letterbox. Your package will be delivered within 3 - 5 working days.
- You will receive an email notification with the tracking number once your package has been shipped.
For orders above $50
- Speedpost Economy (3 - 5 working days) - S$7.00;
- Your package will be delivered to your address within 3-5 working days. Signature is required.
- You will receive an email notification with the Speedpost Tracking Number once your package has been shipped.
For orders above $120
- FREE DELIVERY via Speedpost Economy (3 - 5 working days) for orders above S$120.
Local Courier Delivery for Urgent Orders or if Deliveries are to be made on specific dates;
- The flat fee for Local Courier Delivery is S$15.00;
- Please allow for at least 3 working days for order processing and delivery
- Please allow up to 8 weeks to make your order + 3 - 5 working days for delivery;
- We will email you the estimated delivery date of your order as soon as we receive your payment.
We ship worldwide. Following the revised shipping rates from Singapore Post as of 2 Dec 2019, international shipping rates now ranges from S$12 to S$17. All international orders will be sent through SingPost Registered Mail, where a tracking number will be provided;
- International shipping time ranges from 12 to 14 working days to destinations such as Australia, New Zealand, European countries and United States of America;
- International shipping will be longer during peak periods such as Christmas and Chinese New Year. If your country's customs are strict, it may cause a delay in the delivery too;
- We do not charge tax and custom fees. But depending on country, tax and custom fees can be incurred;
- Item value will be declared accordingly. Payment for tax or custom fees is to be held responsible by the recipient, which would be collected at the time of delivery; and
- We do not provide insurance for packages.